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Support

How can we help?

Answers to common questions below. If you don't find what you need, email us directly.

Getting started

How old do I need to be to use nudge.?
You must be 18 or older. nudge. involves real-world social challenges that assume adult independence: visiting bars, talking to strangers, going places alone.
Is nudge. free?
Yes, completely. There is no subscription and nothing to buy. Organizations that run nudge. for their groups (schools, residence halls, clubs, workplaces) help support it.
What's the difference between Chill and Bold?
Chill is the low-key option: real, but easy to fit into your week. Bold is the one where you make the first move. You pick which one you want to do. Both count.

Challenges

How does a week work?
A new challenge arrives every Monday. You have until Sunday night to do it. When you do, post what happened in a sentence or two. You can add a photo if you want and choose who can see it. If someone was with you, tag them under "Who was there?" and they'll be asked to confirm.
What if I miss a week?
Your streak resets and you start fresh the next Monday. There are no rain checks. The app works on honesty. We don't verify completions.
What is Travel Mode?
If you're visiting a city we have challenges for, Travel Mode gives you a trip list of challenges for that city.
What are the posts labeled EXAMPLE?
They are sample posts that show new users what a post looks like. They aren't from real people.

Streaks

How do streaks work?
Your streak counts weeks in a row. Do this week's challenge and your streak grows by one. Miss a week and it resets. Your calendar shows your whole year, week by week.
I completed a challenge but my streak didn't update.
Pull to refresh. If it still doesn't update, close and reopen the app. If the problem persists, email us with your username and the date.

Account

Can I change my username?
Yes, once per month. Go to Settings → Account → Change Username. Usernames are unique and can contain letters, numbers, and underscores.
How do I delete my account?
Settings → Account → Delete Account. This permanently deletes your profile, posts, streak, and all associated data. It cannot be undone.
I forgot my password.
On the login screen, tap "Forgot password" to receive a reset link at your registered email address.

Teams

How do teams work?
If your school, residence hall, club, or workplace runs nudge., they'll give you an invite code. Enter it in the app to join. Team leaders can send their own team challenges alongside the weekly one. Team invites show up in your Activity tab.
Can my team leader see my personal posts?
No. Team leaders see your team challenge participation (plus any note or photo you send with a team challenge), your streak, and when you were last active in the app. Your personal posts follow the visibility you choose for each one, the same as for anyone else. This is by design.
I want to set up a team for my organization.
Get in touch through the Teams page or email mike@nudgeme.today.

Privacy

How do I flag or report a post?
Tap the flag icon on any post. You'll be asked for a reason. We review all reports within 24 hours. Confirmed violations result in content removal and account suspension or termination.
How do I block someone?
Go to their profile and tap the Block button. Their posts will disappear from your feed immediately and you will no longer appear in theirs. They are not notified that you've blocked them.
Who can see my posts?
You choose for each post: your friends, or everyone. Photos follow the same choice. Your ZIP code is never shown in the app.
Do you sell my data?
No. We don't sell data, run ads, or share your information with third parties for marketing purposes. See our Privacy Policy for full details.
How do I request a copy of my data or have it deleted?
You can request a full data export directly in the app: Settings → Account → Request data export. We'll email it to your registered address. To delete all your data, go to Settings → Account → Delete Account.

Still need help?

We're a small team. Email is the best way to reach us and we respond to everything.